SHIPPING & DELIVERY

Shipping is free. We ship directly from our warehouses in Asia. This generally takes a week, but can take up to 14 business days depending on your local carrier. This ensures that we can offer you our items at an incredible rate. We only use reliable shipping partners to ensure your order gets to you safely. USA orders are delivered via USPS. If you'd like a tracking number, please email us at hello@floriafay.com. If your order has not arrived within 20 business days, drop us an email at hello@floriafay.com and we'll check its location. Do not worry -- if an order does get lost in transit, we will of course reship it or provide you with a refund.
Please, always double check the shipping address you provide us with when ordering. We can unfortunately not refund you for parcels lost due to wrongly entered details.